Christopher Griffith
San Diego,CA
Summary
Results-driven Multi-Unit Hospitality Leader with over 20 years of operational leadership. Supported a $26M district portfolio while developing leadership pipelines and executing brand initiatives, including store openings and training programs. Achieved 0% manager turnover and reduced team member turnover to 38%. Developed a manager training program that enhanced operational consistency and leadership readiness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Training General Manager
Buffalo Wild Wings
San Diego, USA
01.2020 - Current
- Achieved 0% manager turnover and reduced team member turnover to 38% through targeted training initiatives
- Developed internal succession pipeline resulting in 5 promoted General Managers
- Implemented training programs that aligned with district revenue strategy across multi-unit portfolio
- Facilitated quarterly GM strategy sessions to align execution with district financial goals and drive performance
- Drove top OSAT performance across dine-in, takeout, and delivery within San Diego market
- Led high-volume location while serving as district training and development partner
General Manager
Buffalo Wild Wings
03.2016 - Current
- Achieved record-high annual sales of $5.6M (2019)
- Achieved lowest turnover rate in district at 31%, fostering team stability
- Mentored 23 team members, facilitating 42 internal promotions and career growth
- Established community partnerships, boosting local engagement and brand presence
Paisano Partner
Buca di Beppo
San Diego, CA
01.2015 - 05.2016
Corporate Chef
San Diego Home Cooking
San Diego, CA
03.2012 - 10.2014
Executive Chef
The Old Spaghetti Factory
San Diego, CA
01.2010 - 03.2012
Corporate Trainer
The Cheesecake Factory
Brea, California
01.2009 - 01.2010
Kitchen Manager
Perkins Family Restaurant
Bullhead City, Arizona
10.2005 - 01.2009
Education
Ongoing Professional Development -
California Restaurant Association
03.2026
Associate Degree - Culinary Arts
Le Cordon Bleu
Las VegasSkills
- Training Infrastructure Design
- Change Management
- Multi-Unit Operations Leadership
- District Revenue Performance Strategy
- P&L Accountability
- Store Openings & Closures
- Inventory Management
- Succession Planning
- Brand Compliance
Core Leadership Competencies
- Multi-Unit Operations Leadership
- District Revenue Performance Strategy
- Succession Planning
- P&L Accountability
- Store Openings & Closures
- Change Management
- Training Infrastructure Design
- Brand Compliance
Training And Development Leadership
- Designed comprehensive multi-week leadership development curriculum
- Integrated operational training in inventory management, scheduling, financial accountability, and brand standards
- Built structured mentorship model pairing new managers with senior leaders
- Established scalable onboarding system adopted across the brand
- Strengthened leadership readiness, retention, and succession planning infrastructure
Professional Highlights
- Support $26M district portfolio (2025)
- Developed 5 of 7 current General Managers within district
- Mentored and developed 44 managers across Southern Region
- Achieved 0% manager turnover and reduced team member turnover to 38%
- Opened and scaled new location to certified training restaurant within first year
- Co-Architect of brand-adopted Manager Training Program
Certification
Certified ServSafe Instructor
Timeline
Training General Manager
Buffalo Wild Wings
01.2020 - Current
General Manager
Buffalo Wild Wings
03.2016 - Current
Paisano Partner
Buca di Beppo
01.2015 - 05.2016
Corporate Chef
San Diego Home Cooking
03.2012 - 10.2014
Executive Chef
The Old Spaghetti Factory
01.2010 - 03.2012
Corporate Trainer
The Cheesecake Factory
01.2009 - 01.2010
Kitchen Manager
Perkins Family Restaurant
10.2005 - 01.2009
Ongoing Professional Development -
California Restaurant Association
Associate Degree - Culinary Arts
Le Cordon Bleu