Eric Shaw
Palm Bay,FL
Summary
Dynamic Training General Manager at Papa John's Pizza with a proven track record in staff development and customized training. Expert in curriculum design and employee engagement, fostering a culture of continuous improvement. Adept at coaching and mentoring, driving new hire onboarding success, and enhancing overall team performance.
Overview
30
30
years of professional experience
Work History
Training General Manager
Papa John's Pizza
08.1999 - Current
Maintained a positive work culture and work environment.
Reduced employee turnover.
Supervised daily tasks involving management of store operations and staff coordination.
Shift Leader
Pizza Hut
Palm Bay, FL
08.1995 - 07.1999
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Associate Of Science - Radiology
Brevard Community College
Melbourne, FL05.2011
Skills
- Training delivery
- Staff development
- Curriculum design
- Employee engagement
- New hire on-boarding
- Written and oral communication
- Strategic thinker
- Coaching and mentoring
- Customized training
- Public speaking
- New employee training
- Course planning
- Finance
Accomplishments
2017 Pinnacle award winner
2018 Pinnacle award winner
2018 Ring of leadership
Timeline
Training General Manager
Papa John's Pizza
08.1999 - Current
Shift Leader
Pizza Hut
08.1995 - 07.1999
Associate Of Science - Radiology
Brevard Community College