Jasir John Smith-Lane
Philadelphia,PA
Summary
Dynamic and customer-focused professional with experience at Wawa, excelling in cash register operations and enhancing customer satisfaction through exceptional service. Proven ability to maintain store cleanliness and foster teamwork, while demonstrating patience and empathy. Committed to optimizing shopping experiences and ensuring a safe environment for all customers.
Overview
3
3
years of professional experience
Work History
Store Associate
Wawa
Philadelphia
10.2022 - 07.2024
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Managed cash register operations to ensure precise transactions and enhance customer satisfaction.
- Maintained cleanliness of store environment, adhering to safety and hygiene standards.
- Stocked shelves and organized inventory, optimizing product visibility and accessibility.
- Trained new associates on store procedures and customer service protocols, fostering teamwork.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Cart Attendant
Walmart
Philadelphia, PA
12.2021 - 02.2022
- Collected and returned shopping carts to designated areas efficiently.
- Assisted customers with loading purchases into vehicles as needed.
- Maintained cleanliness and organization of cart area to enhance customer experience.
- Monitored parking lot for abandoned carts, ensuring timely retrieval.
- Collaborated with team members to optimize cart collection processes.
- Implemented safety practices while navigating the parking lot during peak hours.
- Cleared parking lot of litter and foreign debris.
- Periodically disinfected carts preventing spread of disease.
Education
High School Diploma -
OBR
Philadelphia, PA06.2025
Skills
- Customer service
- Team collaboration
- Active listening techniques
- Store cleanliness maintenance
- Cash register operation
- Patience and empathy demonstration
Timeline
Store Associate
Wawa
10.2022 - 07.2024
Cart Attendant
Walmart
12.2021 - 02.2022
High School Diploma -
OBR