Jasline Vigil-Vasquez
Charlotte,NC
Summary
Hardworking, bilingual professional focused on providing excellent customer service to every office visitor! Diligent about answering questions, scheduling appointments, keeping up to date records and follow-up to promote customer satisfaction. Positive, overachiever nature along with excellent people skills!
Overview
2
2
years of professional experience
Work History
Leasing Agent
Cushman & Wakefield
Charlotte, NC
01.2024 - 12.2024
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Provided excellent customer service to existing tenants by responding to inquiries promptly.
- Processed applications by conducting background checks and verifying references.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Answered phones, responded to inquiries, took messages in a timely manner, and followed up for customer satisfaction.
- Maintained a professional attitude when dealing with difficult situations or customers.
Leasing Agent
Middleton Meyers
Charlotte, NC
08.2023 - 10.2023
- Performed administrative duties such as filing paperwork and updating databases.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Answered phones, responded to inquiries, took messages, and followed-up for customer satisfaction.
- Engaged in marketing by putting up posters of monthly offers and events.
- Inspected vacant units and ensured they were ready for showings and move-ins.
Front Desk Receptionist
Planet Fitness
Charlotte, NC
12.2022 - 05.2023
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, putting up marketing posters, photocopying, and scanning materials.
- Greeted customers warmly and made them feel welcome.
Education
High School Diploma -
West Mecklenburg High School
Charlotte, NC06.2022
Skills
- Bilingual (Fluent in Spanish)
- Front Office Experience
- Email and Phone Etiquette
- Customer Service Expertise
- Appointment Scheduling
- Multitasking and Organization
- Data Confidentiality
- Sales and Marketing Aptitude
- Data Entry
- Application management
- Microsoft Outlook
- CRM software
- Yardi Software Knowledge
- Positive and Professional
Extra Curricular Activities
- Babysitting
Timeline
Leasing Agent
Cushman & Wakefield
01.2024 - 12.2024
Leasing Agent
Middleton Meyers
08.2023 - 10.2023
Front Desk Receptionist
Planet Fitness
12.2022 - 05.2023
High School Diploma -
West Mecklenburg High School