Hardworking, bilingual professional focused on providing excellent customer service to every visitor/customer. Positive, overachiever nature along with excellent people skills!
Overview
3
3
years of professional experience
Work History
Leasing Agent
Cushman & Wakefield
Charlotte, NC
11.2023 - 04.2024
Greeted prospective tenants, answered questions, and provided tours of the property.
Provided excellent customer service to existing tenants by responding to inquiries promptly.
Processed applications by conducting background checks and verifying references.
Resolved tenant complaints regarding maintenance or other issues in a timely manner.
Answered phones, responded to inquiries, took messages in a timely manner, and followed up for customer satisfaction.
Maintained a professional attitude when dealing with difficult situations or customers.
Server
Chili's Bar and Grill
Charlotte, NC
01.2022 - 07.2023
Provided exceptional customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Maintained cleanliness and organization of dining area throughout shifts.
Handled cash transactions and managed point-of-sale system efficiently.
Assistant Manager
Kid-to-kid
Charlotte, NC
04.2021 - 12.2022
Provided administrative support such as filing documents, putting up marketing posters, photocopying, and scanning materials.
Greeted customers warmly and made them feel welcome.
Collaborated with other management on developing strategic plans for achieving business goals.
Developed a system for tracking inventory and ordering supplies as needed.