Jasmain D Glasper
Horn Lake,MS
Summary
Dependable Picker proficient in operations and correct use of equipment and tracking technology. Able to lift 40 pounds and complete demanding physical tasks. Knowledgeable about quality assurance requirements, storage protocols and inventory counts. Enthusiastic and high-energy professional offering 5 years of experience. Objective is to secure a responsible career opportunity to fully utilize my training and skills.
Overview
5
5
years of professional experience
Work History
Taxpayer Relations Clerk
Internal Revenue Service
12.2022 - Current
- Scanning and handling taxpayer documents
- Filing and assigning work
- Sorting 1040x, correspondence letters
- Examining & red flagging fraudulent letters
- Performs a variety of administrative tasks using an automated system which involves assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating, and initiating personnel records; timekeeping; and performing other support activity
- Identifies and reviews Forms W-2 attached to Forms 1040EZ and 1040PC for conditions meeting Criminal Investigation criteria and code the returns appropriately
- Prepares and maintains regular production/inventory reports/attendance records using established formats and sources of data applicable to the program, functional, or organizational reporting requirements
- Prepares special reports as directed
- Reviews documents for specific requirements necessary for processing
- Processes current year and/or prior year individual and/or business returns and related information
- Periodically reviews filed material in the light of ongoing programs or special projects and determines if such material should be consolidated, have new classifications, be retired, etc
- Operating office automation equipment to access and maintain electronic security files and documents.
Picking
DHL SUPPLY CHAIN
10.2020 - 09.2021
- Packing
- Meets specific customer orders in a timely manner
- Pulling and packing products based on daily orders
- Keeps products separate organize and in good rotation
- Monitors product quality frequency reporting problems and safety issue
Caregiver, Special Needs
Indev Supported Living
06.2019 - 10.2020
- Assists residents with activities of daily living
- Allows and encourages residents to do as much of their own care as possible
- Serves meals to residents in the dining room or apartments and may assist in preparing meals following preplanned menus
- Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents
- Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in resident’s physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas
- Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance
- Knows location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident
- Encourages teamwork through cooperative interactions with co-workers.
GXO Logistics
06.2018 - 06.2019
- Answers &resolve any emerging problems via phone/email
- Gathered and collected valuable customers feedback to increase customer’s satisfaction
- Maintain accurate records/logs
- Worked closely with operation managers and customer on import/export of material
- Assisted with projects within the site and other sites researching data for customers driven projects
Education
Physical Therapy Assistance
Southwest Community College Some College
Memphis, TNHigh School Diploma -
Whitehaven High
Memphis, TN05.2018
Skills
- Microsoft Office
- Power Point, Excel, Outlook
- Excellent Communication Skills
- Data Entry
- Excellent Customer Service
- Type 150 words per minute
Timeline
Taxpayer Relations Clerk
Internal Revenue Service
12.2022 - Current
Picking
DHL SUPPLY CHAIN
10.2020 - 09.2021
Caregiver, Special Needs
Indev Supported Living
06.2019 - 10.2020
GXO Logistics
06.2018 - 06.2019
Physical Therapy Assistance
Southwest Community College Some College
High School Diploma -
Whitehaven High
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