Jasmin Coreas
Salt Lake City,UT
Summary
Resourceful Floor Supervisor known for high productivity and efficient task completion. Skilled in customer relations, team leadership, and conflict resolution. Excellent in communication, problem-solving, and adaptability to ensure smooth operations and positive work environment.
Overview
3
3
years of professional experience
Work History
Floor Supervisor
Sportsman's Warehouse
Salt Lake City, UT
09.2024 - Current
- Supervised and evaluated agent performance, providing feedback and guidance as needed.
- Developed employee training materials and conducted mentoring sessions for new hires.
- Collaborated with other departments to meet organizational objectives.
- Performed daily opening and closing procedures according to established guidelines.
- Tracked data on a weekly basis to identify trends or patterns in customer behavior.
Written Correspondence Representative
Sportsman’s Warehouse
, USA
09.2021 - 08.2024
- Collaborate with cross-functional teams to resolve customer issues in a timely manner
- Respond to written inquiries from customer promptly and professionally, ensuring accuracy and clarity in all communications
- Implement online feedback from customers to improve interactions and maintain detailed records
Education
Bachelor of Science - Strategic Communications
University of Utah
UT05-2026
High School Diploma -
Granger High School
UT05.2022
Skills
- Fluent in English and Spanish
- Operations Management
- Team Leadership
- Customer relations
- Familiarity with software (SAP, Verint, Korber One, Amazon Connect)
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
- 92 WPM typing speed, with 95% accuracy
References
References available upon request.
Timeline
Floor Supervisor
Sportsman's Warehouse
09.2024 - Current
Written Correspondence Representative
Sportsman’s Warehouse
09.2021 - 08.2024
Bachelor of Science - Strategic Communications
University of Utah
High School Diploma -
Granger High School
Similar Profiles
Wyatt RamsourWyatt Ramsour
Hunting Sales Associate at Sportsman's WarehouseHunting Sales Associate at Sportsman's Warehouse
Aaron SimbeckAaron Simbeck
Hunting Department Manager at Sportsman's WarehouseHunting Department Manager at Sportsman's Warehouse
Jackson WinslowJackson Winslow
Receiving Manager at Sportsman's WarehouseReceiving Manager at Sportsman's Warehouse