Jasmin Cuevas

• Coordinated daily with providers office to verify accuracy.
• Arranged surgical cases in alignment with surgeon preferences.
• Demonstrated adaptability by quickly learning new processes as they were introduced into the workplace environment, ( HST, AdvantX)
• Verified and organized patient paperwork efficiently prior to scheduling
• Provided Spanish interpretation for nurses, Surgeons & anesthesiologist
• explained insurance benefits and financial responsibilities
• Managed high-volume insurance verifications within pressured timeframes prior to patient procedures
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Checked patients in and out and collected payments.

• Scheduled and confirmed Appointments
• Managed office paperwork, including scanning documents and routing business correspondence
• Processed payments
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries
• Used internal software to process check-ins and check-outs ( EHR system, EMA, NextGen )
• Monitored office supplies by checking inventory and placing orders.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Bilingual interpretation over phone and for providers
• Uploaded documents into patients charts ( medical hx, insurance, pathology exc. )
• Billing inquiries

Reference / Supervisor: Melissa Quintero +1 (254) 534-1378 & Wendy Maler +1 (832) 264-3524

• Smooth Check-in|Check-out process daily
• Create Patient charts with correct information updating demographics and health history
• Arranged documents for Insurance's
• Import Service history, Breakdown Of Benefits & Eligibility to all patients files
• Answered and managed all incoming calls, emails, and fax
• Scheduled cleanings and dental appointments for patients using ECW
• Made Confirmation calls/recalls
• Collected correct payments from patients using Charge system.