BRANDY WILLIAMS
Amarillo
Summary
Dynamic Surgery Scheduler at High Plains Dermatology Center, skilled in patient coordination and HIPAA compliance. Proven track record of enhancing patient satisfaction through effective communication and education. Adept at multi-tasking in high-pressure environments, fostering teamwork, and maintaining confidentiality. Recognized for dependable calendar management and building strong relationships with medical staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
HIGH PLAINS DERMATOLOGY CENTER
Amarillo
12.2021 - 07.2025
- Provided excellent customer service by responding promptly and accurately to patient inquiries regarding procedures and appointments.
- Efficiently managed patient scheduling and registration processes, ensuring accuracy of information and compliance with HIPAA regulations.
- Developed strong relationships with surgeons and office staff to facilitate an efficient workflow.
- Educated patient in person or by telephone on pre and post-operative care instructions.
- Demonstrated ability to multi-task effectively while managing a high volume of calls from patients.
- Registered and scheduled appointments for patients according to availability.
Education
Certification in Esthetician Candidate -
Milan Institute
Amarillo, Tx05.2025
High School Diploma -
Hereford High Shool
Hereford, Tx05.2014
Skills
- Patient coordination
- HIPAA compliance
- Maintaining confidentiality
- Educating patients
- Teamwork orientation
- Schedule coordination
- Calendar management
- Calm under pressure
- Active listening
- Dependable and responsible
- Computer skills
- Excellent communication
Certification
- Esthetician July 2025-2027
Timeline
Surgery Scheduler
HIGH PLAINS DERMATOLOGY CENTER
12.2021 - 07.2025
Certification in Esthetician Candidate -
Milan Institute
High School Diploma -
Hereford High Shool
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