Jasmin Finch
Buckeye
Summary
Enthusiastic candidate, and motivated team player with extensive experience providing first-class customer service. Adept in using multiple communication channels, exceptional interpersonal skills,Strong ability to work methodically and efficiently, valuing order and minimizing errors, while maintaining solid work ethic.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Robson Resort Community
10.2024 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Flight Attendant
Skywest
08.2009 - 08.2024
- Provided professional, expedient, exemplary customer service.
- Handled difficult situations professionally, maintaining composure under pressure while providing effective solutions.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Completed quarterly computer based training.
Sales Associate
Sears
09.2006 - 07.2008
- Provided efficient and courteous service to customers at all times.
- Identified ways to improve efficiency in operations and implemented process changes.
- Demonstrated aptitude for multitasking while maintaining accuracy.
- Handled cash and operated POS system
Education
Bachelor of Arts (B.A.) - Mass Communication and Journalism
Northern Arizona University
Flagstaff, AZ05.2007
Associate in Arts (A.A.) - performing arts
University of San Francisco
San Francisco05.2005
Skills
- Oral and written communication
- Apt in learning policies and procedures
- Key board skills
- operating personal computer utilizing various software
- Customer Service
- Reliability and punctuality
- Adaptability and Flexibility
- Teamwork and Collaboration
- Performing mathematical computations
- Multitasking Abilities
Accomplishments
- Acquired Certificate of Demonstrated Proficiency issued by FAA
Certification
FAA certified, Federal Aviation Administration, 01/01/09
Awards
- 20+ Company Reliability Awards (Skywest)
- Top Sales Associate 4 Consecutive Months (Sears)
Timeline
Server
Robson Resort Community
10.2024 - Current
Lead Flight Attendant
Skywest
08.2009 - 08.2024
Sales Associate
Sears
09.2006 - 07.2008
Bachelor of Arts (B.A.) - Mass Communication and Journalism
Northern Arizona University
Associate in Arts (A.A.) - performing arts
University of San Francisco
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