Jasmin Garcia
Retail Assistant Manager
Vista,CA
Summary
Driven Assistant Manager with a proven track record at Ross Dress for Less, enhancing customer satisfaction and fostering team growth. Excelled in operations management and effective communication, achieving significant business development. Skilled in MS Office and staff supervision, adept at multitasking and prioritizing tasks to meet business objectives.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Ross Dress for Less
03.2019 - Current
- Improve customer satisfaction by addressing and resolving complaints
- Developed strong working relationships with staff, fostering a positive work environment
- Maintain a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentor Area Supervisors in their professional development by offering guidance and support in their assigned roles.
- Conduct employee performance evaluations, providing constructive feedback for growth and development.
Cashier Team Lead
Mercaado Don Juan
07.2017 - 03.2019
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases.
- Ran background checks for check cashing.
- Increased customer loyalty and retention.
- Assisted with merchandising tasks as needed to maintain store appearance standards and customer satisfaction.
Education
High School Diploma -
Taylion Academy
San Bernardino, CA 05.2001 -
Skills
MS Office/ Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Ross Dress for Less
03.2019 - Current
Cashier Team Lead
Mercaado Don Juan
07.2017 - 03.2019
High School Diploma -
Taylion Academy
05.2001 -