Proactive and bilingual Director of Human Resources touting expertise in all areas of HR management. Proven track record of success in creating robust employee manuals, maintaining compliance with employment laws and improving employee relations. Excited to bring transformative leadership to growing organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resource Director
Maverick County Hospital District
Eagle Pass, TX
09.2023 - Current
Developed and implemented recruitment strategies to attract qualified candidates.
Identified, screened and interviewed potential employees.
Conducted background checks and reference checks of prospective employees.
Created job postings, tracked applicants and maintained applicant database.
Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
Organized orientation sessions for new hires and provided them with onboarding information.
Maintained employee records in accordance with company policy and applicable legal requirements.
Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Ensured compliance with federal, state and local employment laws.
Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
Resolved discrepancies in employee paychecks on an individual basis.
Human Resource Area Manager
La Hacienda De Paz
Eagle Pass, TX
09.2021 - 09.2023
Oversaw the recruitment process for new staff members including interviewing and training.
Resolved conflicts between employees or customers in a professional manner.
Monitored and evaluated district performance to ensure goals were met.
Supervised business functions, employee staffing, customer retention and financial accountability for stores.
Promoted positive customer service experiences by promptly resolving conflicts.
Evaluated schedules, orders and forecasts to plan processes and meet timetables.
Human Resources Coordinator
International Bank of Commerce
Eagle Pass , TX
10.2020 - 09.2021
Assisted with recruiting, interviewing, and hiring of new employees.
Conducted background checks for potential candidates.
Updated employee records in HR database system.
Developed onboarding materials and presented orientation sessions for new hires.
Provided guidance on policies and procedures to employees and managers.
Maintained employee files in compliance with applicable legal requirements.
Handled confidential information with discretion and sensitivity.
Organized employee recognition programs to boost morale among staff members.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Human Resources Manager
Eagle Pass Hospice
Eagle Pass , TX
08.2013 - 07.2015
Liaised between management and employees by relaying work information, adjustments and grievances.
Scheduled meetings with employees to address concerns and grievances.
Assisted in employee recruitment, hiring and interview processes.
Maintained employee records in accordance with company policy and applicable legal requirements.