Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Guillory

Pearland,TX

Summary

Personable customer service representative offering 10+years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Overview

11
11
years of professional experience

Work History

Leasing Manager Myan

09.2014 - 04.2020
  • Performed professional apartment tours, collected fees and deposits, and processed and assessed application
  • Coordinated move-ins and move-outs and provide beneficial advice and support to residents on any problematic issues
  • Built and maintained professional relationships with prospective tenants, maintained all documents and records
  • Performed background checks and promoted company and its service all over Internet
  • Demonstrated great knowledge of product by being able to answer any question either a prospect or resident had regarding the property or any aspect of their lease

Administrative Assistant

Adaptive Living Concepts
08.2014 - 08.2018
  • Greeted all clients and visitors, ensuring that customers received outstanding first impression from company
  • Assisted with office shipping and mass mailing of thousands of monthly invoices to company clients
  • Coordinated and scheduled meetings
  • Prepared invoices, memos and other reports
  • Handles incoming and outgoing calls using multiple phone line systems

Sales Associate

ACE Cash Express
01.2012 - 01.2013
  • Educate customers on products
  • Listen to customer needs
  • Maintained store security
  • Provide card services
  • Process MoneyGram transaction
  • Complete Bill Pay transactions
  • Cash checks

Education

High school Diploma -

Cypress Ranch High School
Cypress, TX
05.2012

Skills

  • Complex Problem-solver, Written & Verbal Communication, goal oriented, Microsoft Office Suite, Conflict Resolution, Quick Learner, Credit card processing, Order fulfillment, Compliant Resolution leadership, Customer Relationship Management, Time Management, Problem Solving and Critical Thinker, Professionalism and strong work ethic

Timeline

Leasing Manager Myan

09.2014 - 04.2020

Administrative Assistant

Adaptive Living Concepts
08.2014 - 08.2018

Sales Associate

ACE Cash Express
01.2012 - 01.2013

High school Diploma -

Cypress Ranch High School

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Jasmin Guillory