Jasmin Guzman
Bronx
Summary
Experienced and sociable professional with a solid background in food service, food safety, and sanitation regulations. Offers track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences, offering several years of experience in delivering friendly and prompt service to customers.
Overview
7
7
years of professional experience
Work History
Server
Ruby Event Staffing
Queens
07.2024 - Current
- Maintained cleanliness and organization of dining area during busy shifts.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
Catering Server
CxRA
New York
08.2023 - Current
- Served food and beverages to guests with attention to detail.
- Assisted in maintaining cleanliness of serving stations and dining areas.
- Collaborated with team members to provide exceptional guest experiences.
- Followed health and safety guidelines during food handling and service activities.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Maintaining a professional appearance and mannerism, as well as maintaining a positive attitude.
- Ensuring exemplary guest service through all forms of catering service, i.e., carving stations, food running, buffets, plated dinners, and corporate offices.
Catering Server
Vip Staffing
New York
09.2018 - Current
- Inspected completed meals against individual orders to verify accuracy.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Stocked server areas with supplies before, during and after shifts.
- Served orders by picking up and delivering selections from kitchen.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Education
High School Diploma -
Cathedral High School
New York, NY06-2016
Skills
- Food safety compliance (Food Handlers Certificate)
- Team collaboration
- Guest experience enhancement
- Effective communication
- Attention to detail
- Point-of-sale system
- Food station setup
- Food running
- Liquor, wine, and food service
- Multitasking and organization
- Banquet coordination
- Buffet setup and takedown
Timeline
Server
Ruby Event Staffing
07.2024 - Current
Catering Server
CxRA
08.2023 - Current
Catering Server
Vip Staffing
09.2018 - Current
High School Diploma -
Cathedral High School