Jasmin Jones
Lennox,SD
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
M.G. Oil Company
Sioux Falls, SD
07.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Built positive relationships with customers to increase repeat business.
- Developed and led a high-performing team focused on delivering exceptional customer experiences.
Assistant Manager
M.G. Oil Company
Sioux Falls, SD
11.2023 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Provided excellent customer service, addressing any concerns or inquiries promptly.
- Provided excellent customer service through communication and interpersonal skills.
Bartender/Server
M.G. Oil Company
Sioux Falls, SD
03.2023 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
In-Home Child Caregiver
Volunteer Position
Pyeongtaek-Si South Korea
01.2021 - 01.2023
- Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
- Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
- Ensured a safe and nurturing environment by childproofing the home and monitoring play areas.
- Developed strong communication with parents to keep them informed of their child''s progress and any concerns.
- Fostered independence among young children by teaching them essential life skills such as personal hygiene, dressing themselves, and basic kitchen tasks.
T-Mobile Sales Representative
FirstClassService personal Management-Ansbach
01.2019 - 01.2021
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Assisted in training new hires, sharing expertise for their professional development and overall team success.
- Managed inventory efficiently, ensuring adequate stock levels to meet customer demand without excess waste.
- Resolved customer complaints professionally, turning potentially negative situations into opportunities for positive growth.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained accurate records of calls placed and received.
- Reviewed contracts for compliance with policies and standards.
General Cleaner
WISAG-Ansbach
USAG Ansbach Germany
01.2015 - 01.2019
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered efficient waste management by regularly emptying trash receptacles and recycling bins.
- Offered exceptional customer service through prompt resolution of client concerns or special requests regarding facility cleanliness.
- Minimized disruptions to daily business operations by conducting thorough after-hours or weekend cleanings as needed.
Caregiver/Personal Assistant
AOK Mittelfranken
Ansbach Germany
01.2012 - 01.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Assisted patients with self-administered medications.
Special Needs Caregiver
Diakonie
Obernzenn, Germany
09.2013 - 09.2014
- Worked with individuals with special needs to increase social skills and independence.
- Provided emotional support to enhance well-being and coping skills.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
- Maintained clean and safe environment to prevent accidents and promote health.
- Provided personal care to maintain hygiene and prevent health problems.
- Prepared meals and snacks to provide proper nutrition and hydration.
- Provided assistance to individuals with disabilities by helping with activities of daily living.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Outpatient Care Provider
Arbeiterwohlfahrt Kreisverband Ansbach-Stadt E.V.
Ansbach
02.2009 - 01.2012
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Provided end-of-life care for terminally ill patients, ensuring they received comfort and dignity during their final days.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept individuals safe by removing hazards and correcting problems.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support for patients and their families during difficult times, offering companionship and a listening ear.
- Monitored and assisted residents through individual service plans.
In Home Care Provider
Bundesagentur Für Arbeit
Ansbach, Germany
09.2003 - 07.2012
- Improved patient comfort by providing compassionate and attentive care in their homes.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Developed strong relationships with patients and their families through consistent communication and empathy.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Scheduled and coordinated medical appointments.
- Constructed cognitively stimulating activities.
Education
1 year in Social work - Social Work / Nursing
Staatl. Berufliches Schulzentrum Ansbach-Triesdorf
Ansbach Germany08-2014
High School Diploma -
Grund- Und Hauptschule Lehrberg
07.2003
Skills
- Interpersonal skills
- Telephone skills
- Time management
- Organization skills
- Customer/Client relations
- Customer relations
- Labor cost controls
- Deadline oriented
- Leadership
- Budgeting
- Sales
- Accounting
- Computer skills
- Micros POS
- Relationship building
- Training and development
- Scheduling
- Schedule management
- Typing speed
- Staff management
- Strategic planning
- Microsoft Word
- Cash flow analysis
- Cost accounting
- Pricing
- Teamwork
- Data entry
- Staff training
- Team management
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Employee motivation
- Sales development
- Team development
- Verbal and written communication
- Order management
- Sales reporting
- POS expert
Certification
Driver's License
Languages
German - Fluent
Native or Bilingual
English - Fluent
Native or Bilingual
Software
Microsoft Excel
Microsoft Word
Microsoft Outlook
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
M.G. Oil Company
07.2024 - Current
Assistant Manager
M.G. Oil Company
11.2023 - 07.2024
Bartender/Server
M.G. Oil Company
03.2023 - 11.2023
In-Home Child Caregiver
Volunteer Position
01.2021 - 01.2023
T-Mobile Sales Representative
FirstClassService personal Management-Ansbach
01.2019 - 01.2021
General Cleaner
WISAG-Ansbach
01.2015 - 01.2019
Special Needs Caregiver
Diakonie
09.2013 - 09.2014
Caregiver/Personal Assistant
AOK Mittelfranken
01.2012 - 01.2015
Outpatient Care Provider
Arbeiterwohlfahrt Kreisverband Ansbach-Stadt E.V.
02.2009 - 01.2012
In Home Care Provider
Bundesagentur Für Arbeit
09.2003 - 07.2012
1 year in Social work - Social Work / Nursing
Staatl. Berufliches Schulzentrum Ansbach-Triesdorf
High School Diploma -
Grund- Und Hauptschule Lehrberg
Interests
Traveling
Reading