Jasmin Jurado
Roswell,New Mexico
Summary
Dedicated and reliable Front Desk and Medical Records Professional with extensive experience in medical office operations. Skilled in patient check-ins, scheduling, records management, payment processing, and high-volume phone systems. Fluent in Spanish and English. Known for being hardworking, organized, and detail-oriented with strong customer service and communication abilities. A collaborative team player with experience supporting multiple departments to keep clinics running smoothly.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Front Desk / Medical Records
Rio Pecos Medical Associates
Roswell, NM
01.2022 - Current
- Assist patients at the front desk and provide customer support
- Answer and route incoming phone calls
- Check patients in and verify information for appointments
- Maintain and process medical records accurately and confidentially
- Train new staff on front desk and records procedures
- Support daily clinic operations to ensure smooth workflow.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Front Desk Receptionist
Roswell Medico
Roswell, NM
09.2017 - 01.2022
- Processed patient payments and provided accurate receipts
- Assisted patients with check-in and appointment questions
- Scheduled and confirmed appointments
- Answered high-volume calls using a multi-line phone system
- Supported front office tasks to maintain efficient clinic operations.
- Greeted patients and visitors warmly, creating a welcoming environment.
Data Entry Clerk
Roswell Medico
Roswell, NM
09.2017 - 01.2022
- Entered and updated patient information in the office database
- Reviewed documents for accuracy prior to data entry
- Corrected and reported errors to ensure data quality
- Provided staff with fast access to essential client information.
Medical Records Assistant
Roswell Medico
Roswell, NM
09.2017 - 01.2022
- Processed patient records requests
- Maintained accurate and organized medical documents
- Filed and recorded patient data while upholding confidentiality standards.
- Maintained accurate patient records in compliance with healthcare regulations.
- Scanned paper documents into electronic health record systems according to established protocols.
Education
Roswell High School
Skills
- Front Office Management
- Medical Records Filing
- Patient Check-In & Customer Service
- Multi-Line Phone System
- Administrative Support
- Training & Team Support
- Problem Solving
- Communication
- Appointment scheduling
- Time management
- Attention to detail
- Flexible and adaptable
- Decision-making
- Patient record management
Languages
Timeline
Front Desk / Medical Records
Rio Pecos Medical Associates
01.2022 - Current
Front Desk Receptionist
Roswell Medico
09.2017 - 01.2022
Data Entry Clerk
Roswell Medico
09.2017 - 01.2022
Medical Records Assistant
Roswell Medico
09.2017 - 01.2022
Roswell High School