Jasmin Ortiz
Green Bay,WI
Summary
Dynamic Bar Manager with proven expertise at Stage 1 in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in inventory management and team leadership, I thrive in high-pressure environments, ensuring smooth operations and repeat business. Committed to maintaining safety standards while training staff for success.
Overview
8
8
years of professional experience
Work History
Bar Manager
Stage 1
Green Bay, WI
05.2024 - 08.2025
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Shift Leader
Tundra Smoke Shop
Green Bay
11.2021 - 11.2024
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Waitress Trainee
China Palace
Green Bay, WI
02.2017 - 11.2021
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
High School Diploma -
Notre Dame Academy
Green Bay, WI05.2020
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Health and safety
- Staff scheduling
- Conflict resolution
- Inventory management
Languages
Spanish
Native or Bilingual
Timeline
Bar Manager
Stage 1
05.2024 - 08.2025
Shift Leader
Tundra Smoke Shop
11.2021 - 11.2024
Waitress Trainee
China Palace
02.2017 - 11.2021
High School Diploma -
Notre Dame Academy