Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jasmin Perez

Villas,NJ

Summary

Dynamic and detail-oriented Certified Pharmacy Technician with proven problem-solving skills at Acme Fresh Market. Enhanced patient care through efficient medication dispensing and maintained compliance with HIPAA regulations. Recognized for optimizing workflows and fostering team collaboration, resulting in improved customer satisfaction and streamlined pharmacy operations.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Acme Markets
11.2017 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Collected co-payments or full payments from customers.

Clerk

Walgreens
02.2013 - 10.2017
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Answered customer questions and provided detailed product information.
  • Greeted customers entering store and responded promptly to customer needs.

Certified Pharmacy Technician

Acme Market
06.2008 - 10.2010
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Collected co-payments or full payments from customers.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Housekeeper

North Cape Center
08.2007 - 06.2008
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Supervisor

Kmart, Sears Holding
05.2007 - 08.2007
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Assistant Manager

Blockbuster Video
06.1997 - 04.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

GED -

Arsenio Martinez
04-1999

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Certification

  • CPhT - Certified Pharmacy Technician

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Acme Markets
11.2017 - Current

Clerk

Walgreens
02.2013 - 10.2017

Certified Pharmacy Technician

Acme Market
06.2008 - 10.2010

Housekeeper

North Cape Center
08.2007 - 06.2008

Supervisor

Kmart, Sears Holding
05.2007 - 08.2007

Assistant Manager

Blockbuster Video
06.1997 - 04.2007

GED -

Arsenio Martinez

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