Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Schaffer

Hartselle,AL

Summary

Highly adaptable, customer-focused professional with a proven track record in hospitality, tenant relations, and property management. Adept at delivering exceptional service in fast-paced environments while maintaining a professional, friendly demeanor. Skilled in communication, organization, and problem-solving, with experience streamlining operations and fostering positive client and tenant relationships. Known for strong negotiation skills that drive high occupancy rates and ensure customer satisfaction. Ready to contribute administrative expertise and create outstanding first impressions in a dynamic workplace.

Overview

9
9
years of professional experience

Work History

Leasing Consultant

Somerset at Madison
06.2024 - 02.2025
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion verified tenant incomes and other information before accepting lease applications to facilitate smooth move-in processes.
  • Awarded “Top Leaser of the Quarter” in recognition of outstanding performance and client results during first quarter with the company.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Project Coordination – planning, organizing, and managing project timelines, budgets, and deliverables.

Server/hostess

Oh Bryans Steakhouse
09.2015 - 06.2024
  • Maintained continuous monitoring of cleanliness and proper set-up.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Answered telephone to provide dining information and take reservations while ensuring that each guest was served courteously, quickly, and efficiently.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Played a role in guiding and mentoring new servers during their training.

Education

Bachelor of Science - Chemical Engineering

University of Alabama At Huntsville
Huntsville, AL
01-2030

Associate of Science - Chemical Engineering

Wallace State Community College - Hanceville
Hanceville, AL
12-2024

Skills

  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • File management
  • Application processing
  • Telephone and email etiquette
  • Goal-oriented mindset
  • Cash handling
  • Guest engagement
  • Teamwork and collaboration
  • Positive and friendly attitude
  • Willing to learn
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Leasing Consultant

Somerset at Madison
06.2024 - 02.2025

Server/hostess

Oh Bryans Steakhouse
09.2015 - 06.2024

Bachelor of Science - Chemical Engineering

University of Alabama At Huntsville

Associate of Science - Chemical Engineering

Wallace State Community College - Hanceville

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