Eager to embrace challenges that foster personal and professional advancement while delivering value to the organization. Committed to continuous learning and leveraging experiences to contribute effectively in dynamic environments.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Denver Health And Hospital Authority
Denver, CO
12.2023 - Current
Take and record patient vital signs when rooming.
Asist in procedures such as Colpo, Leeps, Embx and Cryo.
Administer medications, injections and vaccines.
Collect and prepare specimens for lab testing.
Perform basic lab tests such as pregnancy tests and urine dips.
Provide patients with instructions on follow up care, schedule future appts and print out aftercare summary when requested.
Food Service/Call Center
Denver Health And Hospital Authority
11.2013 - 09.2014
Greet patients in a warm manner using Aidet. Promptly start the check in process. Ensure everything is correct.
Enter insurance information and make sure insurance is active. Update demographics as needed.
Sign patients up for MyChart. Explain the benefits of signing up. Answer a multi-telephone line in a professional manner and assist with reason for call.
Schedule, reschedule or cancel appointments for new and existing patients.
Assisted in tray line to ensure ordered food was correct as indicated in order.
Answered incoming patient calls to assist in placing their food order. Took extra precaution with patients with diet restrictions not to go over.
Entered food orders daily for patients who could not order. Very critical to get these orders in for next day work flow.
Delivered trays to patient rooms. Made sure to introduce yourself before entering patient rooms. Ensured the correct tray was delivered by verifying an account number through the hospital wrist band.
Bank Teller, Personal Banker
Wells Fargo Bank NA
Commerce City, CO
02.2006 - 10.2013
Assisted customers in check cashing, deposits, printing money orders or cashiers checks.
Exchanging foreign currency. Promoting bank products and services.
Helped customers with existing bank accounts. Offered new products.
Opened new accounts such as checking, savings, cd accounts, money market savings as well as business accounts.
Helped in processing personal and car loans, credit card applications etc.
Also assisted in identifying any fraudulent activity to immediately close accounts or debit/credit cards.
Education
Certification - Medical Insurance Billing And Coding
Parks College
08.2001
GED - undefined
Rocky Mountain SEr
07.2000
Certificate - Medical Assistant
NIMAA
Denver, CO
10-2023
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Timeline
Medical Assistant
Denver Health And Hospital Authority
12.2023 - Current
Food Service/Call Center
Denver Health And Hospital Authority
11.2013 - 09.2014
Bank Teller, Personal Banker
Wells Fargo Bank NA
02.2006 - 10.2013
GED - undefined
Rocky Mountain SEr
Certification - Medical Insurance Billing And Coding