Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Medical Biller / Scheduler / Receptionist
LV Surgery Center
Las Vegas , NV
05.2021 - Current
Reviewed patient records for accurate coding and compliance with regulations.
Maintained organized documentation of claims submissions and payment statuses.
Communicated with insurance companies to track claim approvals and denials.
Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Managed daily appointment calendars for team members and executives.
Scheduled and confirmed appointments.
Maintained positive working relationship with fellow staff and management.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Assistant Manager
Nautica
Las Vegas , NV
11.2021 - 02.2023
Assisted in managing daily store operations and employee schedules.
Collaborated with team to implement marketing strategies and promotions.
Maintained up-to-date knowledge of company products and services.
Maintained accurate records of sales transactions using point-of-sale systems.
Recruited and trained new employees to meet job requirements.
Reviewed completed work to verify consistency, quality, and conformance.
Assisted with customer requests and answered questions to improve satisfaction.
Sales Lead Keyholder
Aeropostale
Las Vegas , NV
07.2018 - 08.2021
Managed cash handling procedures and ensured accurate financial transactions.
Trained and mentored new staff on store policies and operational procedures.
Assisted in inventory management, including stock replenishment and organization.
Executed visual merchandising strategies to enhance product displays and promotions.
Created monthly reports for management regarding sales performance and customer feedback.
Processed payments using various methods such as credit cards or cash transactions.
Performed opening and closing duties including counting cash drawers and preparing bank deposits.
Maintained a neat, organized, and clean work area throughout the shift.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Mentored newly hired staff in upselling techniques to improve sales.
Medical Biller & Coder
Primary Solutions Medical Billing
Las Vegas, Nevada
04.2016 - 01.2018
Reviewed and verified medical claims for accuracy and compliance.
Communicated with healthcare providers to resolve billing discrepancies.
Maintained detailed patient records and billing documentation securely.
Coordinated with insurance companies to facilitate timely payments.
Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Distributed or posted financial data to appropriate accounts and prepare simple reconciliations.
Performed insurance verification, pre-certification and pre-authorization.
Brand Ambassador
Aeropostale
Henderson, Nevada
11.2014 - 11.2016
Engaged customers through product knowledge and brand storytelling.
Educated customers about current fashion trends and Aeropostale's offerings.
Built relationships with customers to enhance their shopping experience and loyalty.
Introduced sales, promotions and other brand initiatives to gain customer loyalty.
Distributed flyers, brochures, and other materials at promotional events.
Cleaned and organized spaces to maintain neat promotional spaces.
Student Mentor
Cyril Wengert Elementary School
Las Vegas , NV
01.2014 - 11.2014
Guided students in academic planning and course selection.
Supported new mentors through training and resource-sharing sessions.
Encouraged students to reach their full potential by providing positive reinforcement and constructive feedback.
Completed day-to-day duties accurately and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Medical Biller at 61st St Service Corp Medical Billing for Columbia UniversityMedical Biller at 61st St Service Corp Medical Billing for Columbia University