Nelly Orilas
Paterson,NJ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
Work History
Medical Assistant/ Medical Receptionist/Medical Biller
Rejuvenation Center for Mind & Body
12.2021 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Answered phone calls and messages for 1-physician private medical facility, scheduling appointments, and handling patient inquiries.
Medical Assistant/Front Desk Medical Receptionist
Hackensack Neurology Grp
12.2021 - 12.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Answered phone calls and messages for 6-physician Neurology medical facility, scheduling appointments, and handling patient inquiries.
Education
No Degree - Medical Assisting
Fortis Institute
Wayne, NJ04.2010
High School Diploma -
Montclair State Uni Pre-Collgiate Teaching Academy
Paterson, NJ06.2007
Skills
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Phlebotomy
- Immunization Administration
- Insurance Verification
- Appointment Setting
- Patient Flow Management
- Medical supply inventory
- Equipment Sterilization
- Prioritizing stat orders
- Healthcare Software Proficiency
- Clinical Documentation
Timeline
Medical Assistant/ Medical Receptionist/Medical Biller
Rejuvenation Center for Mind & Body
12.2021 - 01.2024
Medical Assistant/Front Desk Medical Receptionist
Hackensack Neurology Grp
12.2021 - 12.2021
No Degree - Medical Assisting
Fortis Institute
High School Diploma -
Montclair State Uni Pre-Collgiate Teaching Academy
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