Jasmin Whisenton
Evans,CO
Summary
An individual with excellent experience and education in customer service, billing and coding, data entry and has a willingness to work individually or in a team environment.
Medical billing professional with extensive experience in managing patient billing processes and ensuring timely claim submissions. Known for strong collaboration within teams and delivering reliable outcomes. Possesses deep knowledge of coding standards and insurance guidelines, coupled with client-focused approach.
Overview
5
5
years of professional experience
Work History
Medical Billing Specialist
Xifin
03.2021 - 08.2021
- Responsibilities were to follow up with insurance companies on the processing of medical billing claims. Also we had to add data to Excel to keep track of trends daily. Also had to submit needed information for claims reprocessing.
Medical Billing Representative
FPS
09.2019 - 07.2020
- Responsibilities were to follow up with insurance denials on claims and make sure payments from insurance posted correctly to patient’s accounts. Also, to assist customers with questions on billing statements received.
Healthcare Account Specialist
UCHealth University of Colorado Hospital
07.2016 - 05.2019
- Duties were to bill medical claims for commercial insurance plans, assuring that medical claims billed where clean and billed within timely fashion to avoid unnecessary insurance denials.
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Adhered to standards of quality and service as well as all compliance requirements.
Education
Associate of Science -
UNC Student Health Services
Pastry Chef Associate Degree - undefined
Auguste Escoffier School of Culinary Arts
04.2024
Associates of Occupational Studies Degree - Medical Billing and Coding Specialists
Institute of Business & Medical Careers
05.2011
Basic studies
Aims Community College
05.2006
Skills
- Knowledge and use of office equipment ie: fax machine, copier, and computers
- Strong attention to detail, experience with working in group settings or individually
- Excellent organizational and communication skills
- Ability to multi-task and prioritize
- Excellent time management skills
- Experienced in Microsoft programs ie: word processing, excel, power point, outlook
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
- CPT knowledge
- Denial management
- ICD-10 proficiency
- Medical coding expertise
- Quality-oriented team player
Timeline
Medical Billing Specialist
Xifin
03.2021 - 08.2021
Medical Billing Representative
FPS
09.2019 - 07.2020
Healthcare Account Specialist
UCHealth University of Colorado Hospital
07.2016 - 05.2019
Pastry Chef Associate Degree - undefined
Auguste Escoffier School of Culinary Arts
Associates of Occupational Studies Degree - Medical Billing and Coding Specialists
Institute of Business & Medical Careers
Basic studies
Aims Community College
Associate of Science -
UNC Student Health Services
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