Summary
Overview
Work History
Education
Skills
Timeline
Forklift
Generic

Jasmin Zavala

Oxnard,CA

Summary

Dynamic professional with a proven track record at Goodwill of Ventura and Santa Barbara Counties, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and staff training, fostering a positive work environment. Skilled in task delegation and performance reviewing, ensuring operational excellence and a safe, organized space.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

Goodwill of Ventura and Santa Barbra Counties
02.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Janitor

Goodwill
02.2019 - 05.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

Machine Operator

Waterway Plastics
2016 - 2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.


Education

Oxnard Adult Education
Oxnard, CA

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training and development
  • Task delegation
  • Performance reviewing
  • Decision-making

Timeline

Assistant Manager

Goodwill of Ventura and Santa Barbra Counties
02.2019 - Current

Janitor

Goodwill
02.2019 - 05.2019

Machine Operator

Waterway Plastics
2016 - 2016

Oxnard Adult Education

Forklift

Certified Electric Forklift Operator

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