Jasmin Zavala
Hempstead,NY
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction at Red Roof Plus, adept in problem-solving and verbal communication. Skilled in collaboration and computer usage, I've significantly contributed to team success and efficiency. Excelled in roles requiring adaptability, from front desk handling to instructing and sales, consistently achieving and surpassing goals.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Red Roof Plus
03.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved issues promptly and efficiently to ensure guest satisfaction.
- Coordinated with housekeeping and maintenance to ensure rooms met hotel standards.
Instructor
Tiger Schulmann's Mixed Martial Arts
02.2023 - 09.2024
- Developed and delivered engaging lesson plans to a diverse group of students utilizing various teaching methods.
- Collaborated with colleagues to develop curriculum materials and align instructional goals across grade levels.
- Coordinated with parents regarding students'' progress, addressing concerns and providing updates on achievements regularly.
Sales Associate
Foot Locker
12.2021 - 02.2022
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Education
High School Diploma -
The Academy Charter High School
Hempstead, NY06-2021
Skills
- Problem-solving
- Verbal/written communication
- Teamwork and Collaboration
- Exceptional customer service
- Computer skills
- Organization
- Adaptability and Dependability
Languages
Spanish
Native or Bilingual
Timeline
Instructor
Tiger Schulmann's Mixed Martial Arts
02.2023 - 09.2024
Front Desk Agent
Red Roof Plus
03.2022 - Current
Sales Associate
Foot Locker
12.2021 - 02.2022
High School Diploma -
The Academy Charter High School
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