Jasmine Acosta
Sunset Herbal
Los Angeles
3
years of professional experience
Adaptable and reliable team player with a strong background in retail and warehouse operations. Experienced in streamlining processes and maintaining high standards of quality and customer service, resulting in increased efficiency and customer loyalty.
Work History
Customer Service Cashier
6 Months- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Resolved customer complaints effectively, promoting satisfaction and loyalty.
- Educated customers on product offerings, enhancing overall knowledge and engagement.
- Participated in inventory management tasks, supporting stock replenishment efforts.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Vendor
1 Year 9 Months- Managed vendor relationships to ensure timely delivery of floral products.
- Coordinated inventory levels to meet seasonal demand and reduce waste.
- Streamlined procurement processes for cost-effective sourcing
- Implemented quality control measures to maintain product standards across shipments.
- Collaborated with cross-functional teams to align on supply chain strategies.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Set up displays and signage to attract customers and boost sales.
- Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Collaborated with marketing and sales teams to create promotional strategies for new products.
- Conducted market analysis to identify potential new products or services for company.
Warehouse Packer
1 Year 7 Months- Pack products efficiently according to safety standards and quality guidelines.
- Label and prepare items for shipment, ensuring accuracy in order fulfillment.
- Operate packing machinery, maintaining cleanliness and functionality of equipment.
- Collaborate with team members to meet daily production targets and deadlines.
- Inspect incoming materials for quality and report discrepancies as needed.
- Maintain organized workstations, optimizing space for improved workflow efficiency.
- Assist in inventory management through accurate tracking of packed items.
- Adapt quickly to changing priorities and tasks in a fast-paced environment.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Warehouse Assistant
1 Year 5 Months- Maintained accurate inventory records using warehouse management system (WMS)
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular quality checks on incoming and outgoing shipments
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Collaborated with team members on special projects as needed
Education
Medical Assistant - Medical Assistance
High School Diploma
Skills
Customer service
Payment processing
POS system operation
Inventory management
Data entry proficiency
Phone etiquette
Conflict resolution
Basic math
Positive and professional
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Warehouse safety
Clear communication
Attention to detail
Problem-solving
Timeline
Customer Service Cashier
Sunset Herbal
01.2026 - 07.2026Read More
Vendor
Elite Flowers
08.2024 - 05.2026Read More
Warehouse Packer
Express Employment
06.2024 - 01.2026Read More
Warehouse Assistant
Lashify
01.2023 - 06.2024Read More
UEI College
Medical Assistant from Medical Assistance
Read More
Opportunity’s For Learning
High School Diploma
Read More