Experienced with handling and processing various forms of payments with precision. Utilizes strong organizational skills and attention to detail to ensure accurate and timely transactions. Knowledge of financial regulations and compliance standards to maintain operational integrity.
Overview
10
10
years of professional experience
Work History
Patient Payments Resolution Specializing in Reconc
PDS Heath
09.2018 - Current
Achieved accurate reconciliation of third-party transactions, enhancing financial accuracy for Care Credit, Greensky, Lending Club, and SGF. Streamlined payment posting in EPIC for My Chart payments, improving processing efficiency. Conducted thorough audits of over 300 patient accounts daily, ensuring compliance and accuracy. Established effective payment arrangements, contributing to improved cash flow. Processed change forms for payment arrangements, facilitating timely adjustments and cancellations. Resolved complex issues in collections accounts, enhancing recovery rates. Provided exceptional support to dental offices through inbound calls, effectively troubleshooting payment arrangement issues.
Co-Pay Biller
Verbal Behavior Associates (Autism Spectrum)
05.2016 - 08.2018
Achieved timely billing of co-pays to patients, improving cash flow. Streamlined tracking of insurance payments through effective spreadsheet management. Confirmed active insurance coverage, contributing to uninterrupted patient care. Enhanced scheduling efficiency for over 20 BCBAs, BCaBAs, and RBTs, resulting in improved intervention access for families. Delivered accurate payroll processing for 40 employees, fostering employee satisfaction. Secured credentialing for 15 BCBAs, facilitating continuous care for children and families.
Education
Associate of Science - Health Information Technology
ITT Technical Institute
San Bernardino, CA
06.2012
Skills
Achieved improved efficiency in daily operations through effective use of Microsoft Office applications Enhanced data entry accuracy with proficient use of Microsoft Excel Elevated client satisfaction levels through dedicated customer service Streamlined payment posting and account reconciliation processes Contributed to timely month-end closing activities Maintained HIPAA compliance while managing patient accounts Delivered thorough research and due diligence for multiple projects
Timeline
Patient Payments Resolution Specializing in Reconc
PDS Heath
09.2018 - Current
Co-Pay Biller
Verbal Behavior Associates (Autism Spectrum)
05.2016 - 08.2018
Associate of Science - Health Information Technology