Jasmine Allen-Rice
Reynoldsburg,OH
Summary
Dedicated worker with years of customer service experience in fast-paced culturally diverse environments. Known for effective problem-solving and time management skills. Ready to apply expertise in elevating organizational and team goals to enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Little Caesars
Reynoldsburg, Ohio
10.2025 - 05.2026
- Managed customer service inquiries and complaints, ensuring swift resolution to enhance customer satisfaction.
- Trained new team members on company procedures and customer service standards to enhance team readiness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supported implementation of promotional campaigns, contributing to increased customer engagement and sales.
- Implemented cash handling procedures during shifts to ensure accuracy.
- Maintained cleanliness and organization of store environment consistently.
- Strengthened staff morale through recognition, communication, and supportive leadership.
Crew Member
Little Caesars
Reynoldsburg, Ohio
11.2024 - 10.2025
- Delivered exceptional customer service, fostering a welcoming atmosphere for guests and enhancing their overall experience.
- Handled cashier duties by taking orders, collecting payments, and providing change, contributing to smooth transaction processes.
- Prepared and cooked menu items following established recipes and procedures.
- Executed opening and closing tasks, including setting up workstations, cleaning surfaces, and restocking supplies to ensure efficient operations.
- Participated in training new crew members on operational procedures and tasks.
Crew Member
Dairy Queen Grill & Chill
Pataskala, Ohio
12.2022 - 10.2023
- Completed orders for frozen treats, ensuring timely and accurate service to customers.
- Stocked ingredients and supplies, enabling smooth kitchen operations and timely production.
- Maintained cleanliness of work areas and equipment, contributing to a safe and inviting dining environment.
- Consistent and reliable team player, worked collaboratively with other crewmembers
Education
Associate of Arts - Studio Arts
Columbus State Community College
Columbus, OH09-2026
Skills
- Customer service
- Team leadership
- Problem solving
- Time management
- Multi-tasking and organization
- Microsoft Office
- Conflict resolution
Affiliations
- Youth Advisory Council, Green Flag - Columbus, OH (2024)
Timeline
Assistant Manager
Little Caesars
10.2025 - 05.2026
Crew Member
Little Caesars
11.2024 - 10.2025
Crew Member
Dairy Queen Grill & Chill
12.2022 - 10.2023
Associate of Arts - Studio Arts
Columbus State Community College