Jasmine Altamirano
Greenville,TX
Summary
Results-driven management professional with 5 years of customer service experience and a proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
12.2021 - 03.2025
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Merchandise Manager-Keyholder
Ulta Beauty Inc.
08.2023 - 01.2024
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Retail Manager-Keyholder
Ulta Beauty Inc.
04.2023 - 08.2023
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Customer Service Representative
Davids Bridal
02.2023 - 04.2023
- Handled escalated and all calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information
- Scheduled and confirmed dress appointments to ensure future client satisfaction
Brand Associate
Old Navy
04.2021 - 08.2021
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Surpassed sales targets using effective communication and sales techniques
Cook
Sonic
12.2019 - 10.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Esthetician License -
Salon Boutique Academy
Dallas, TX02-2025
High School Diploma -
Aubrey High School
Aubrey, TX05-2021
Skills
- Training and coaching
- Point of sale operation
- Upselling strategies
- Dispute mediation
- Team leadership
- Decision-making
- Strategic planning
- Sales techniques
- Inventory management
- Customer service
- Computer proficiency
- Client relations
- Appointment scheduling
Timeline
Merchandise Manager-Keyholder
Ulta Beauty Inc.
08.2023 - 01.2024
Retail Manager-Keyholder
Ulta Beauty Inc.
04.2023 - 08.2023
Customer Service Representative
Davids Bridal
02.2023 - 04.2023
Lead Cashier
Ulta Beauty Inc.
12.2021 - 03.2025
Brand Associate
Old Navy
04.2021 - 08.2021
Cook
Sonic
12.2019 - 10.2020
Esthetician License -
Salon Boutique Academy
High School Diploma -
Aubrey High School
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