Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Mclanes Children Hospital
Temple, TX
12.2023 - Current
Implemented workflow improvements that increased efficiency in prescription processing times.
Ensured cleanliness and organization of workspace, adhering to safety protocols and standards set by Walmart.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician
Walmart
Temple, TX
09.2021 - 12.2023
Processed prescription orders accurately, ensuring compliance with pharmacy regulations.
Assisted pharmacists in medication dispensing and patient consultations to enhance service quality.
Maintained inventory levels by conducting regular stock checks and managing reorder processes.
Educated customers on medication usage, side effects, and storage requirements to improve adherence.
Collaborated with healthcare professionals to resolve prescription discrepancies and optimize patient care.
Trained new pharmacy technicians on operational procedures and customer service best practices.
Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
Receptionist
Country Inn and Suites
Temple, TX
06.2019 - 11.2022
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Coordinated room bookings using property management software to optimize occupancy rates.
Maintained accurate records of reservations and guest information for operational efficiency.
Oversaw daily cash handling activities, ensuring accuracy in financial transactions.
Server- Manager
Coronas De Oro
Belton, TX
06.2016 - 09.2021
Led daily operations, ensuring efficient service and adherence to quality standards.
Trained and mentored staff on best practices for customer service and teamwork.
Developed and implemented training programs to enhance employee performance and retention.
Managed inventory control processes, optimizing stock levels and reducing waste.
Welcomed and greeted guests before presenting special menu items to clients.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.