Jasmine Barron
Savannah,GA
Summary
Results-driven Implementation Specialist with expertise in system deployments, client training, and process optimization. Proven ability to enhance customer experience, streamline workflows, and provide technical support for seamless implementations. Adept at cross-functional collaboration and documentation management. Highly skilled Implementation Specialist with broad experience in project management, system implementation, and client support. Proven ability to understand client needs and transform them into effective software solutions. Strengths include strong analytical skills, adept problem-solving abilities, and solid customer service orientation. Previous roles led to improved operational efficiency and enhanced user experiences through successful system implementations.
Overview
8
8
years of professional experience
Work History
Implementation Specialist
WEX Health
Savannah, USA
07.2021 - Current
- Implemented and optimized client solutions, leading to a 30% increase in system efficiency and adoption
- Delivered training programs that improved user proficiency by 40%, reducing support requests
- Led cross-functional initiatives, enhancing customer experience and increasing client retention by 25%
- Conducted needs assessments, tailoring solutions that improved operational efficiency by 20%
- Managed project documentation, reducing implementation time by 15% through streamlined workflows
- Performed quality assurance checks throughout the implementation process to verify accuracy of data entries.
Receptionist
Savannah Neurology Associates
Savannah, USA
05.2020 - 06.2021
- Scheduled and managed over 200 patient appointments weekly, reducing wait times by 25%
- Provided high-quality patient support, improving satisfaction ratings by 30%
- Developed and optimized workflow tracking, increasing office efficiency by 15%
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
Welcome Attendant/Group Leader
YMCA Habersham
06.2019 - 05.2020
- Designed and facilitated youth programs that increased participant engagement by 35%
- Acted as first point of contact, improving guest satisfaction scores by 20%
- Assisted in program implementation, leading to a 25% rise in retention rates
Scheduler Assistant
Texas Oncology Breast Specialist
01.2018 - 11.2018
- Optimized scheduling processes, reducing patient wait times by 30%
- Provided patient-staff coordination that increased operational efficiency by 20%
- Maintained 100% compliance with healthcare and business regulations
Front Desk Coordinator
Texoma Neurology Associates
10.2016 - 01.2018
- Managed over 150 patient interactions daily, improving front desk efficiency by 25%
- Streamlined check-in and check-out processes, reducing administrative errors by 20%
- Assisted with insurance verification, decreasing billing discrepancies by 30%
Education
Associate's Degree - Health Science
South College
01.2017
High School - Criminal Justice and Health Science
The Colony High School
05.2014
Skills
- System Implementation & Training
- Client Support & Troubleshooting
- Process Improvement & Workflow Optimization
- Data Entry & Documentation
- Scheduling & Administrative Coordination
- EMR Systems & Insurance Verification
- Strong Organizational & Research Skills
Timeline
Implementation Specialist
WEX Health
07.2021 - Current
Receptionist
Savannah Neurology Associates
05.2020 - 06.2021
Welcome Attendant/Group Leader
YMCA Habersham
06.2019 - 05.2020
Scheduler Assistant
Texas Oncology Breast Specialist
01.2018 - 11.2018
Front Desk Coordinator
Texoma Neurology Associates
10.2016 - 01.2018
Associate's Degree - Health Science
South College
High School - Criminal Justice and Health Science
The Colony High School
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