Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
9
9
years of professional experience
Work History
Documentation Specialist
Alutiiq
03.2021 - Current
Collaborated with quality assurance team to comply with regulatory requirements.
Translated complex technical information into intuitive clear format.
Transmitted documents, organized revisions and tracked changes.
Prepared documents for projects in accordance with project manager, team, or client specifications.
Medical Front Office Receptionist
Seaside Family Practice
08.2019 - 03.2021
Checked patient insurance, demographic, and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Helped patients complete necessary medical forms and documentation.
Organized paperwork such as charts and reports for office and patient needs.
Managed multi-line phone system and pleasantly greeted patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Shift Manager
Arby's
01.2015 - 08.2019
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Exercised composure under pressure and in escalated customer service scenarios.