JASMINE BURKS
Durham,NC
Summary
Helpful transporter with hands-ons experience escorting patients though-tout medical facilities. Patient oriented and compassionate, ensuring patient safely and care. Excellent customer service an outstanding verbal and written communication. Great attendance, approachable personality, dedicated and hardworking. Three years of hospital experience and sixteen years of health care experience. Interested in a career base opportunity in the healthcare field.
Overview
17
17
years of professional experience
Work History
Patient Service Associate
Durham Pediatrics Duke Primary Care
08.2024 - Current
- Checking patients in/out.
- Daily checklist of opening/closing activities.
- Communicating with doctors/nurses in regards to patients.
- Scheduling appointments
- Working out of workque with patients referrals
- Taking co-payments/ inputting insurance
- Scanning in paperwork.
Patient Transport Team Lead
Duke University Healthcare System
07.2023 - Current
- Communicating with patients and medical staff to convey important information facilitate effective transport to and from departments.
- Ensuring staff needs are met, and the training of new hires, while providing guidance and recommendations to various departments to endure employees performance is up to standards and overall needs are met.
- Help prevent safely problems and maintain compliance with regulations through affective training processes.
- Support and coach employees and policies and safety measures and offer assistance with task's.
Patient Transporter
Duke University Healthcare System
06.2022 - 07.2023
- Transport medical equipment/patients effectively via wheelchair, bed and stretcher.
- Maintain positive and professional relationships with patients.
- Follow safely precaution and inflection control techniques.
- Dispatch Tech monitoring data from Epic as well as Maestro; to gauge the turnaround times and assigning technicians to request. Also dispatching patient transportation van service which transport patients to select Duke facilities.
- Device distribution inputting transport technicians into Epic/Maestros system to receive assignments.
Housekeeping Specialist
Duke University Healthcare System
04.2021 - 06.2022
- Cleaning and sand sanitizing patients and public areas in healthcare environment.
- Following hospital's safety procedures and methods.
- Maintaining confidentiality of patients personal information.
- Oversee cleaning equipment and supplies replenishing items as they are required.
Direct Caregiver
Makin Choices
11.2018 - 04.2021
- Working one on one in day support program with adults with disabilities and mental illness assisting consumers with e various daily functions.
- Following goals plans set in place by parents/guardian and/or case managers focusing on essential life and developmental skills.
- Meal preparation and serving also assisting with personal care needs and many other daily activities.
Caregiver
Caring Hands LLC
05.2008 - 11.2018
- Providing personal care needs and community support for adolescents with special needs.
- Assisted with educational development by using flash cards, reading books and solving math equations.
- Assisted with meal preparation and light housekeeping duties.
Education
HSD -
Southern High School
Durham, NC06.2008
Skills
- Supervisory certificate of excellence
- Behavioral health
- Case history review
- Patient treatment plan
- Effective communication
- Working under pressure
- Time management
- Commitment
- Dedication
- Housekeeping in healthcare environment
Timeline
Patient Service Associate
Durham Pediatrics Duke Primary Care
08.2024 - Current
Patient Transport Team Lead
Duke University Healthcare System
07.2023 - Current
Patient Transporter
Duke University Healthcare System
06.2022 - 07.2023
Housekeeping Specialist
Duke University Healthcare System
04.2021 - 06.2022
Direct Caregiver
Makin Choices
11.2018 - 04.2021
Caregiver
Caring Hands LLC
05.2008 - 11.2018
HSD -
Southern High School
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