Jasmine Byrum
Claremore,OK
Summary
Results-driven Assistant Manager with expertise in customer service, team leadership, and operational efficiency. Proven ability to enhance customer satisfaction and streamline processes to drive business growth.
Dynamic professional with a strong background in team leadership and staff training. Skilled in problem-solving and time management, effectively supervising daily operations to ensure compliance and enhance customer experience.
Analytical Assistant Manager proficient in cash handling and inventory management. Recognized for implementing strategies that improve efficiency and customer satisfaction while fostering a collaborative team environment.
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in [Desired Position] role.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Little Caesars Pizza
Claremore, OK
10.2025 - 03.2026
- Supervised daily operations to ensure efficient service and adherence to company standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented inventory management strategies to reduce waste and optimize supply levels.
- Ensured compliance with health and safety regulations during food preparation and service.
- Managed cash handling processes, ensuring accuracy in daily financial reports.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Sales Associate
Ross Dress for Less
Catoosa, OK
08.2022 - 10.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
- Processed transactions accurately, maintaining cash register and financial accountability.
- Trained new associates on store policies and customer service best practices.
- Collaborated with team members to achieve daily sales goals and promotions.
- Resolved customer complaints effectively, improving satisfaction and loyalty.
- Monitored store cleanliness and organization, contributing to a welcoming environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Science - Elementary Education
Rogers State University
Claremore, OK05-2028
High School Diploma -
Catoosa High School
Catoosa, OK05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
Timeline
Assistant Manager
Little Caesars Pizza
10.2025 - 03.2026
Sales Associate
Ross Dress for Less
08.2022 - 10.2025
Bachelor of Science - Elementary Education
Rogers State University
High School Diploma -
Catoosa High School