Jasmine Cade
Atlanta,GA
Summary
Dedicated housekeeping professional with 8 years of extensive experience in supervising operations and training staff. Known for strong communication skills, ability to lead, maintain high cleanliness standard, adherence to safety protocols, consistently improving service quality and ensure guest satisfaction.
Overview
10
10
years of professional experience
Work History
Housekeeping Supervisor
Aimbridge Hospitality
Atlanta, Georgia
12.2022 - Current
- Supervised daily housekeeping operations to uphold cleanliness and quality standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Conducted routine inspections to ensure adherence to quality benchmarks.
- Established hands-on, proactive management style to improve workflow and room turnover.
- Supported housekeeping personnel to enhance service quality and performance.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Maintained detailed records of room assignments, guest requests, and occupancy status.
- Collaborated with departments to improve guest experience through effective communication.
- Explained goals and expectations required of trainees.
Housekeeping Room Attendant
Sage
Atlanta, Georgia
04.2016 - 04.2021
- Executed thorough cleaning and sanitization of guest rooms, ensuring adherence to established guidelines for guest satisfaction.
- Sanitized bathrooms by scrubbing all surfaces including sinks, toilets, and showers.
- Performed thorough cleaning, including vacuuming carpets and dusting furniture.
- Ensured cleanliness of common areas to maintain a welcoming environment.
- Inspected completed cleaning tasks in assigned rooms for quality assurance.
- Moved furniture to clean baseboards and eliminate dust from hard-to-reach areas.
- Facilitated special requests from guests to enhance their stay experience., enhancing their overall stay experience and fostering positive relationships.
- Reported maintenance issues and coordinated timely repairs for damaged fixtures, contributing to operational efficiency and guest safety.
Education
High School Diploma -
Cedar Grove
Ellenwood, GA05-2012
Skills
- Staff training
- Quality assurance
- Safety protocols
- Inventory management
- Sanitation standards
- Customer service
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Team building
- Chemical handling
- Customer service-focused
References
References available upon request.
Timeline
Housekeeping Supervisor
Aimbridge Hospitality
12.2022 - Current
Housekeeping Room Attendant
Sage
04.2016 - 04.2021
High School Diploma -
Cedar Grove