Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Cardenas

Pasadena,TX

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

3
3
years of professional experience

Work History

Store Manager

Journeys Shoes
10.2021 - Current
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed inventory control, cash control, and store opening and closing procedures.

Server

Plucker Wing Bar
03.2021 - 08.2021
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Pasadena Memorial High School
Pasadena, TX
06.2021

Associate of Arts - Liberal Arts And General Studies

San Jacinto College District
Pasadena, TX
05.2021

Skills

  • Team leadership and coaching
  • Training and mentoring
  • Advertising and marketing
  • Customer Retention
  • Management Team Building
  • Recruiting and Hiring
  • Loss Prevention Procedures
  • Product Merchandising

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Journeys Shoes
10.2021 - Current

Server

Plucker Wing Bar
03.2021 - 08.2021

High School Diploma -

Pasadena Memorial High School

Associate of Arts - Liberal Arts And General Studies

San Jacinto College District

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Jasmine Cardenas