JASMINE CONTRERAS

reconciled tills daily by verifying register amounts, preparing deposits, refilling tills, and balancing each shift.

• Reconciled daily cash, checks, and credit card totals with point-of-sale reports.
• Prepared bank deposits and secured cash office contents according to loss prevention procedures.
• Audited register drawers and identified discrepancies before end-of-day closeout.

Provided daily support for four adults with mental health needs in group-home, fostering a safe and nurturing environment.

• Provided academic guidance and course planning support aligned with student goals and graduation requirements.
• Documented counseling notes, referrals, and progress updates with accuracy and confidentiality.
• Collaborated with parents, teachers, and administrators to address attendance, behavior, and learning concerns.

• - Managed guest check-in, check-out, and inquiries to ensure smooth front-desk operations.
• - Addressed guest concerns promptly to enhance overall satisfaction.
• Managed front desk check-ins and check-outs while maintaining accurate guest records and room assignments.
• Resolved guest requests promptly, delivering courteous service and supporting positive stay experiences.
• Processed reservations, modifications, and cancellations using property management systems.