Jasmine Cryer
Southaven,MS
Summary
Talented Accounts Receivable Specialist with over 3 years of experience in financial services, collections, and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem-solving skills with strengths in areas of collections and accounting. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
3
3
years of professional experience
Work History
Accounting Associate II
William Sonoma
10.2022 - Current
- Enhanced financial accuracy by consistently reconciling accounts and resolving discrepancies.
- Assisted with annual budget preparation, monitoring expenses and identifying cost-saving opportunities.
- Managed vendor relationships effectively to negotiate favorable payment terms and pricing agreements that benefited the organization''s bottom line.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
COLLECTIONS COORDINATOR
American Car Financial
09.2021 - 10.2022
- Streamlined collections processes for increased efficiency, resulting in faster payments and reduced outstanding receivables.
- Improved debt recovery rates by implementing effective collections strategies and maintaining consistent follow-up with delinquent accounts.
- Negotiated settlements with delinquent account holders, securing favorable outcomes for both parties and reducing overall writeoffs.
CUSTOMER SERVICE REPRESENTATIVE
Material Bank
08.2020 - 09.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
BBA - Accounting
University of Memphis
Memphis, TN12.2025
Associate of Arts - Accounting
Coahoma Community College
Clarksdale, MS12.2023
Skills
- Accounts Payable
- Critical Thinking
- Data Entry
- Debt Recovery Expertise
Timeline
Accounting Associate II
William Sonoma
10.2022 - Current
COLLECTIONS COORDINATOR
American Car Financial
09.2021 - 10.2022
CUSTOMER SERVICE REPRESENTATIVE
Material Bank
08.2020 - 09.2021
BBA - Accounting
University of Memphis
Associate of Arts - Accounting
Coahoma Community College