Jasmine Davis
LEES SUMMIT,MO
Summary
Accomplished and certified Pharmacy Technician with over 7 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Caremark
10.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
Member Relations Specialist
Ubiquity Global Services
09.2021 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Resolved concerns with products or services to help with retention and drive sales.
Pharmacy Technician
Juniper
05.2021 - 10.2021
- Answer inbound calls assisting patients with filling prescriptions.
- Accurately prepare and distribute patient medications;
- Perform calculations;
- Prepare sterile medicines including those used to treat cancer;
- Collect accurate patient information.
- Process third party billing claims and assist with prior authorization completion
Verification Specialist
Equifax
07.2018 - 05.2020
- Determined appropriateness of payers to protect organization and minimize risk.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Verified client information by analyzing existing evidence on file.
Education
High School Diploma -
Vashon High School
St Louis, MO05.2010
Skills
- Effective Customer Communication
- Pharmaceutical Research
- Quality Control
- Preparing Bubble Packs
- Data Analysis
- Problem-Solving Skills
- Answering Customer Questions
- Pharmaceutical Sales and Services
- Prescription Pricing
- HIPAA
- Customer Loyalty
- Critical Thinking
- Strategic Thinking
Timeline
Pharmacy Technician
CVS Caremark
10.2022 - 05.2023
Member Relations Specialist
Ubiquity Global Services
09.2021 - 03.2022
Pharmacy Technician
Juniper
05.2021 - 10.2021
Verification Specialist
Equifax
07.2018 - 05.2020
High School Diploma -
Vashon High School