Jasmine Doles
Self Employed
Winter Haven,FLORIDA
15
years of professional experience
Dynamic sales professional with a proven track record at Lowe's, excelling in upselling and customer engagement. Leveraging strong social skills and active listening, I consistently enhance customer satisfaction and drive sales growth. Adept at utilizing CRM software to optimize performance and ensure seamless transactions, I prioritize professionalism and ethical standards in all interactions.
Work History
Sales Specialist
2 Years 1 Month- Participated in training sessions to improve sales techniques and product knowledge.
- Maintained knowledge of current promotions and offerings to maximize upselling opportunities.
- Asking customers the necessary questions pertaining to why they are shopping, so that I can better assist
- Securing Blinds work detail, entering information into the computer system so that the company “Lowes” could complete the sale.
Cosmetologist
11 Years 3 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained and organized merchandise displays to promote sales and improve store aesthetics.
- Collaborated with team members to restock inventory promptly, minimizing stockouts and delays.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Call Center Agent, Inbound Sales
3 Months- Assisted customers with inquiries, providing accurate product information and solutions.
- Facilitated inbound sales calls, converting leads into successful transactions.
- Collaborated with team members to enhance customer service strategies and improve satisfaction rates.
- Utilized CRM software to document customer interactions and track sales performance.
- Addressed customer complaints promptly, ensuring resolution and retention of client relationships.
Sales Associate
1 Year 8 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained and organized merchandise displays to promote sales and improve store aesthetics.
- Collaborated with team members to restock inventory promptly, minimizing stockouts and delays.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Arts - Business Administration
Skills
Social skills
Friendly and clear communication
Active listening
Scheduling appointments
Professionalism and ethics
Timeline
Cosmetologist
Self Employed
2015.05 - CurrentRead More
Sales Specialist
Lowes Home Improvment
2013.12 - 2016.01Read More
Call Center Agent, Inbound Sales
Results Companies
2013.09 - 2013.12Read More
Sales Associate
Walmart
2011.12 - 2013.08Read More
Polk State College
Associate of Arts from Business Administration
Read More