Motivated individual with proven history of personal relations on all levels, managing projects, time and the ability to work independently or team oriented. Commitment to strive, gain experience, and lifetime goals. Skilled and creative.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Waccamaw Dermatology
10.2022 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Scheduled, coordinated and confirmed appointments and meetings.
Collected payments, processed transactions and updated relevant records.
Checked insurance with patients, going over copayments and deductibles
Senior Internship
Polk County Department of Social Services
05.2021 - 08.2021
Observed and assisting CPS services
Assisted with Foster Care children, learning about, and assisted with the Foster Care Licensing process, along with monthly contacts
Assisted with managing case plans and reviews, taking actions to make sure that a child is protected and safe
Assisted with daily documentation for casework
Junior Internship Member Assist
Polk County Health and Human Services
01.2021 - 05.2021
Assisted with the COVID vaccination clinics by answering phone calls, calling clients back, responding to emails with clients about their COVID vaccines
Documentation pertaining to the vaccines for each client
Assisted with checking clients into the arena to receive their vaccine and asking them questions about their health
Observed meetings, learning about the death certificate process and the WIC process
Member Assist
Sam's Club
09.2019 - 07.2020
Answered customers' questions and addressed problems and complaints in person and via phone
Worked as team member to provide highest level of service to customers
Assisted members with needs or wants on the sales floor, ran cash register
Collected items for the members to have ready for pickup upon arrival
Child Care Provider
Miss Tammy's Little Learning Center
01.2014 - 01.2019
Familiarized parents with center's policies, regulations, fees and curriculum
4 years childcare experience - on and off due to school
Communicated with children's parents and guardians about daily activities, behaviors and problems
Technical Support Specialist II at Tidelands Health, Waccamaw & Georgetown HospitalTechnical Support Specialist II at Tidelands Health, Waccamaw & Georgetown Hospital