Jasmine Espinoza
Dutch Bros
Albuquerque,NM
7
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Determined to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bartending position. Ready to help team achieve anything that comes their way!
Work History
Shop Manager
5 Years 2 Months- Implemented process improvements that enhanced speed of service and increased customer satisfaction ratings.
- Led team in daily operations, ensuring high-quality customer service and efficient workflow.
- Managed inventory levels, optimizing stock organization and reducing waste through strategic ordering.
- Implemented process improvements that enhanced speed of service and increased customer satisfaction ratings, keeping the shop above a 4.4 rating.
- Analyzed sales data to identify trends, informing staffing decisions and promotional strategies.
- Collaborated with upper management to develop training programs aimed at improving team performance.
- Oversaw scheduling, balancing labor costs with service demands to maximize profitability.
- Conducted regular performance evaluations, providing constructive feedback to enhance team development efforts.
Chick-fil-A Team Member
8 Months- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Collaborated with team members to streamline order preparation, enhancing workflow efficiency.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma
Skills
Employee management
Employee scheduling
Operational compliance
Financial oversight
Sales analysis
POS systems
Sales forecasting
Quality assurance
Health and safety
Customer service
Teamwork and collaboration
Relationship building
Timeline
Shop Manager
Dutch Bros
08.2021 - CurrentRead More
Chick-fil-A Team Member
Chick Fil a
01.2020 - 09.2020Read More
West Mesa
High School Diploma
Read More