Jasmine Esquivel
Merced,CA
Summary
Experienced scheduling specialist with a proven track record in effectively managing schedules and setting appointments. Skilled in conflict resolution and building strong relationships with clients and colleagues. Proficient in utilizing Microsoft Office tools and fluent in both Spanish and English, enabling seamless communication across diverse populations. Familiarity with Oracle and expertise in completing CRM tasks, coupled with CRCR Certification as a Certified Revenue Cycle Representative, enhance ability to contribute to healthcare financial management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scheduling Specialist
Ensemble Health Partners
06.2022 - Current
- Called customers to coordinate schedules and set appointments.
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Documented calls and appointments using Software.
Authorized Realtor / Assistant Store Manager
AT&T, Los Banos & Fresno
09.2019 - Current
- Sell all products and services offered by the Company
- Meet all sales objectives
- Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
- Handle service inquiries from customers.
Target / Cashier
Atwater
10.2018 - 02.2019
- Greet guests, assist guests, ring up purchases, handle refunds and returns.
Mcdonalds / Crew Member
Los Banos
06.2017 - 08.2018
- Greeting customers, handling cash, stock merchandise, drive thru, counter, and maintenance.
Education
Diploma -
Pacheco High School
Los Banos, CASkills
- Outbound Calling
- High-Volume Call Environments
- Customer Conflict Resolution
- Telephone Headset Expertise
- Warm and Cold Call Expertise
- Online Systems
- Great communication
- Problem solving
Certification
CRCR - Certified revenue cycle, representative, healthcare, financial management associate (HFMA)
Languages
Spanish
Native or Bilingual
Skills
- Microsoft Office
Timeline
Scheduling Specialist
Ensemble Health Partners
06.2022 - Current
Authorized Realtor / Assistant Store Manager
AT&T, Los Banos & Fresno
09.2019 - Current
Target / Cashier
Atwater
10.2018 - 02.2019
Mcdonalds / Crew Member
Los Banos
06.2017 - 08.2018
Diploma -
Pacheco High School