Jasmine Estrella
Summary
Highly motivated Secretary experienced in administrative support roles. Achieved effective office management through exceptional interpersonal skills, adaptability, and strong work ethic. Focused on continuous learning, task prioritization, and contributing to team success.
Overview
11
11
years of professional experience
Work History
Secretary
Dr.Michelle Gordon
Atlanta
07.2023 - 01.2026
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Greeted visitors and directed to appropriate location or person.
- Managed appointment scheduling for Dr. Gordon's patient consultations and follow-ups.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Scheduled meetings and sent invitations specifying time and location.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Handled confidential documents with discretion.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Produced and distributed memos, newsletters, and other forms of communication.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Tracked inventory levels and placed orders with vendors.
Warehouse Lead
Randstad
Savannah
07.2021 - 07.2022
- Supervised daily warehouse operations for efficient workflow and inventory management.
- Trained new staff on safety protocols and standard operating procedures.
- Coordinated shipping and receiving processes to ensure timely deliveries.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Used computer and company software to enter shipment and inventory records.
- Maintained inventory records with timely updates.
- Protected company inventory by maintaining and organizing storage areas.
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Administrative Assistant
Restoration & Deliv Min.
Hinesville
07.2015 - 07.2020
- Coordinated schedules and appointments for team members and management.
- Assisted in preparing documents and presentations for client meetings.
- Maintained accurate filing systems for easy retrieval of information.
- Managed office supplies and inventory for efficient daily operations.
- Utilized software tools to streamline administrative tasks and improve productivity.
- Communicated with vendors to ensure timely delivery of services and materials.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Bradwell Institute
Ft.Stewart , GASome College (No Degree) - Business
Georgia Southern University
Statesboro, GASkills
- Appointment scheduling
- Appointment coordination
- Calendar management
- Document management
- Office administration
- Microsoft Office
- Information archiving
- Keyboarding skills
- Phone reception
- Customer service
- Effective communication
- Client communication
- Attention to detail
- Organization
- Presentation creation
Timeline
Secretary
Dr.Michelle Gordon
07.2023 - 01.2026
Warehouse Lead
Randstad
07.2021 - 07.2022
Administrative Assistant
Restoration & Deliv Min.
07.2015 - 07.2020
Bradwell Institute
Some College (No Degree) - Business
Georgia Southern University