Jasmine Farrar
Forney,TX
Summary
Seeking a role that promotes personal and organizational growth through a commitment to leadership and excellence. Passionate about fostering a culture of service that drives success and innovation. Eager to contribute skills and insights that enhance team performance and elevate the organization's overall mission. Committed to achieving impactful results while nurturing a collaborative environment.
Overview
9
9
years of professional experience
Work History
NCCO Customer Service Rep
DOT It Restaurant Fulfillment
09.2024 - Current
- Responsibilities include working diligently and quickly in order to provide great customer satisfaction for all orders being processed. Creating and email scanning Bill of Ladings for orders that are of high product shipments, cross training between daily shipment tasks and leadership tasks such as providing assistance to fellow team members in regard to understanding orders, attending allocation meetings for priority orders and product processing times and leading a team. Additionally, responsibilities include helping Dot It shipping team with orders, cycle counting inventory, creating transfers and adjustments for inventory when necessary.
NCCO Lead
DOT It Restaurant Fulfillment
04.2022 - 09.2024
- Responsibilities include providing beyond exceptional customer interactions and promoting understanding, and quick problem solving skills for all customer related needs. Creating / entering customer orders and custom label orders diligently and within a set time frame. Drafting and sending emails, tasks such as providing assistance to fellow team members in regard to understanding orders, attending meetings for customer updates, metrics, and company errors. Providing priority statuses for customers.
Wireless Sales Consultant
Verizon
11.2021 - 02.2022
- Responsibilities include selling with integrity, allowing each customer to feel that they are being heard and genuinely assisted. Being a wireless consultant, I was responsible for opening and closing the store, maintaining a clean and welcoming sales floor. Scanning and restocking the sales floor, inventory checklist and handling customer returns, questions and concerns. Additionally, I was responsible for cashier operations, and providing customers with the absolute best customer care.
Stocker & Visual Merchandiser
Crate And Barrel
08.2021 - 10.2021
- Responsible for demonstrating company standards such as cross training between visual merchandising, customer service, and teamwork. As a visual merchandiser, I was responsible for maintaining store displays, fixtures, uprights and shelves.
Material Handler
O'Reilly Distribution Center
05.2018 - 06.2021
- Responsible for gathering the correct car accessories and parts for customers of O’reilly stores across the DFW area, as well as manifesting and packing the materials into the correct shipping containers for quick and easy distribution.
Retail Sales Associate
JCPenney
11.2016 - 05.2018
- Daily responsibilities of maintaining a clean and safe sales floor, assisting customers with any and every need and questions they might have. Additionally, I was responsible for cashier operations, sales floor displays and maintaining correct signage for promotions.
Education
Bachelor of Science - Sociology
University Of North Texas
12.2022
General Degree - undefined
West Mesquite High School
05.2018
Skills
- Effective time management
- Efficient data input
- Strong customer service abilities
- Experienced with Microsoft Office applications
- Clear and concise writing
- Curriculum development
- Code execution
- Positive self-regard
- Strong ability to prioritize tasks
- Cross-functional teamwork
- Demonstrated patience
- Guidance and support
- Customer communication
- Mediation and negotiation skills
Timeline
NCCO Customer Service Rep
DOT It Restaurant Fulfillment
09.2024 - Current
NCCO Lead
DOT It Restaurant Fulfillment
04.2022 - 09.2024
Wireless Sales Consultant
Verizon
11.2021 - 02.2022
Stocker & Visual Merchandiser
Crate And Barrel
08.2021 - 10.2021
Material Handler
O'Reilly Distribution Center
05.2018 - 06.2021
Retail Sales Associate
JCPenney
11.2016 - 05.2018
General Degree - undefined
West Mesquite High School
Bachelor of Science - Sociology
University Of North Texas
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