Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine French

Pasco

Summary

Recognized as being very versatile and a quick learner. Dedicated and focused business professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve management and team goals. Committed to delivering high quality results. Excels at maintaining open lines of communication. Outstanding interpersonal, customer service, leadership, and organizational skills; thrives within detail-oriented, deadline-driven environments.

Overview

11
11
years of professional experience

Work History

Senior Patient Scheduler

Kadlec Healthplex
05.2022 - Current
  • Answered telephone calls to offer office information, answer questions, and schedule patient appointments.
  • Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists.
  • Followed up with patients to reschedule missed appointments.
  • Facilitated smooth communication between patients and healthcare providers, addressing inquiries or concerns related to appointments.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status.

Medical Receptionist/Scheduler

Three Rivers Family Medicine
09.2020 - 05.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • handle the faxing and filing of documents.
  • Send requests for medication refills.
  • Submit prior authorizations for medications.
  • Scan medical documents into patients charts.

Sales Associate

DSW Designer Shoe Warehouse
07.2018 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Kept track of monthly sales information.
  • Ran sales reports for management.

Spa Coordinator

Nouveau Day Spa
06.2019 - 10.2020
  • Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
  • Answered questions about spa, treatments offered and spa's amenities.
  • Input client information into booking system accurately and completely.
  • Extensive cash handling experience.
  • Greeted spa guests warmly to create positive first impression of establishment.

Sales Associate

TJ Maxx
05.2014 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided excellent customer service.
  • Supervised a group of sales associates and cashiers.
  • Acted as "Key Carrier" responsible for opening and closing the store.


Education

High School Diploma -

Chiawana High School
Pasco, WA
05-2015

Registered Dental Assistant -

Tri-Tech Vocational High School
Kennewick, WA
05-2014

Skills

  • Appointment scheduling
  • Patient communication
  • Multi-line phone operation
  • Customer service
  • Time management
  • Willingness to learn
  • Multitasking capacity
  • Problem-solving
  • Cleaning and sanitizing
  • Professional Etiquette

Timeline

Senior Patient Scheduler

Kadlec Healthplex
05.2022 - Current

Medical Receptionist/Scheduler

Three Rivers Family Medicine
09.2020 - 05.2022

Spa Coordinator

Nouveau Day Spa
06.2019 - 10.2020

Sales Associate

DSW Designer Shoe Warehouse
07.2018 - 01.2024

Sales Associate

TJ Maxx
05.2014 - 10.2020

High School Diploma -

Chiawana High School

Registered Dental Assistant -

Tri-Tech Vocational High School

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Jasmine French