Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Garcia

Chattahoochee,Florida

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Front Desk Associate

Planet Fitness
08.2022 - Current
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Performed basic daily bookkeeping tasks.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Manager

Piggly Wiggly Grocery Store
02.2020 - 03.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Associate of Science - Nursing

Chipola College
Marianna, FL
12.2023

High School Diploma -

Liberty County High School
Bristol, FL
05.2021

Skills

  • Conflict Management
  • File Management
  • Social Perceptiveness
  • ASI Front Desk
  • Lead Generation
  • Staff Management
  • Managed Care
  • Time Management

Timeline

Front Desk Associate

Planet Fitness
08.2022 - Current

Manager

Piggly Wiggly Grocery Store
02.2020 - 03.2021

Associate of Science - Nursing

Chipola College

High School Diploma -

Liberty County High School

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Jasmine Garcia