Jasmine Gardner
Athens,GA
Summary
Seasoned Resident Services Manager bringing proven skills in negotiating, preparing and finalizing financials. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Entrata, and Quickbooks.
Overview
14
14
years of professional experience
Work History
Resident Services Manager
Landmark Properties Inc.
Athens, GA
07.2022 - Current
- Streamlined communication channels between residents, management, and staff to ensure timely responses to inquiries and concerns.
- Coordinated various events and activities to foster a sense of community among residents.
- Managed three budgets effectively, ensuring optimal allocation of resources for resident programs and initiatives.
- Manage administrative and financial duties for four homeowners associations.
- Collaborated with property management team to address issues promptly, keeping residents satisfied with their living conditions.
- Fostered positive relations with vendors by negotiating contracts that benefited both parties financially while maintaining high-quality services for residents.
- Communicated effectively with owners to ensure we are meeting their financial and administrative needs.
Logistics Supervisor
PACE RUNNERS, INC
10.2020 - 03.2022
- Train, motivate, and supervise employees for 3PL Logistics company contracted by Amazon
- Coordinate all transportation routes with Amazon and independent contractors
- Dispatch driver to particular routes nightly to deliver product from Amazon to United States Post Office
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Trained, scheduled and evaluated 150 employees.
- Directed shipping and receiving of wide range of products daily.
- Conducted research to address shipping errors and packaging mistakes.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Processed orders by due dates to enable on-time delivery to customers.
- Documented shipment receiving information in WMS.
- Coordinated dispatching of 60 drivers to accomplish daily delivery requirements.
Bartender/Manager
Chili's
05.2016 - 08.2020
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Power User
Caterpillar
05.2017 - 01.2019
- Train all receivers and grief clerks on SAP systems and SOPs
- Explored and identified root cause of grief in facility
- Resolved grief in timely manner
- Coached employees on following correct process of standard work
- Served as back up to other areas of logistics
- Performed inventory counts of material at line side locations, dock, storage locations/racking systems, repack and reconciled discrepancies within SAP
- Complied and maintained inventory data
- Verified clerical computations against physical count of stock and adjusted errors in computation or count
- Investigated and reported reasons for discrepancies
- Reviewed inventory transactions within SAP including movement and deletion
- Developed and implemented efficient inventory management procedures
- Determine plan of action and execute to resolve grief
- Assist in developing, implementing, and training of standard work that will prevent recurrence of grief
- Employ effective process planning and problem solving utilizing Six Sigma management strategy
- Train new associates on WMS, policies, processes and safety protocol
- Ensure clean , safe, organized and positive work environment through 5S methodology
Manager
Iron Works Coffee, Athens
10.2014 - 05.2017
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Compile and balance cash receipts at end of day or shift
- Perform various financial activities such as cash handling, deposit preparation, and payroll # Supervise and participate in kitchen and dining area cleaning activities Estimate ingredients and supplies required to prepare recipe
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
Unit Supply Specialist
United States Army
06.2010 - 01.2013
- Develop plans
- Receive and inspect inventory as well as issue and account for millions of dollars worth of equipment
- Lead other soldiers as well as properly follow chain of command in all circumstances
- Earn new challenges everyday
- Able to adapt to every situation in workplace
- Oversaw supply requests, accountability and receipts.
- Entered and completed entries of commodity movements data in system and monitored commodity contract application, review and follow up.
- Prepared unit and organizational supply documentation.
- Completed regular inventory counts of equipment on book for unit.
- Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain business processes.
Supervisor
Starbucks
01.2010 - 06.2010
- Train, motivate, and supervise associates
- Set financial goals for store
- Money-handling and customer service imperative
- Assist store manager in executing store operations during scheduled shifts
- Maintain clean and inviting store
- Responsible for proper inventory of shipments
- Delegate tasks to team members from open to closing
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Education
Bachelors of Arts - Sociology
University of Georgia
Athens, GA08.2022
Skills
- Invoice Review
- Workflow Planning
- Operational efficiency
- Property Management
- Asset Management
- Financial Reporting
- Conflict Resolution
- Contract Negotiation
Additional Information
- CSM medal in the Army Distinguished Honor Graduate Award in AIT for the United States Army
- Forklift Certified September 2015 to Present
Timeline
Resident Services Manager
Landmark Properties Inc.
07.2022 - Current
Logistics Supervisor
PACE RUNNERS, INC
10.2020 - 03.2022
Power User
Caterpillar
05.2017 - 01.2019
Bartender/Manager
Chili's
05.2016 - 08.2020
Manager
Iron Works Coffee, Athens
10.2014 - 05.2017
Unit Supply Specialist
United States Army
06.2010 - 01.2013
Supervisor
Starbucks
01.2010 - 06.2010
Bachelors of Arts - Sociology
University of Georgia