Jasmine Grajeda-Vindas
Sparks,NV
Summary
Reliable and detail oriented professional with experience in customer service, order entry, returns processing, and supporting daily operations. Skilled in accurately entering and maintaining information, assisting customers, resolving issues, organizing tasks, and working effectively in fast-paced environments. Dependable, adaptable, and committed to providing excellent service while maintaining accuracy and professionalism.
Overview
5
5
years of professional experience
Work History
Order Entry Clerk
Walkenhorsts
Sparks, Nevada
07.2026 - Current
- Accurately enter and process customer orders into company computer systems in a timely manner.
- Review orders for accuracy, including product information, quantities, pricing, shipping details, and customer information.
- Verify inventory availability and coordinate with warehouse, purchasing, and shipping departments to ensure orders are fulfilled correctly.
- Respond to customer inquiries regarding orders, pricing, product availability, and delivery status.
- Process order changes, cancellations, returns, and adjustments while maintaining accurate records.
- Maintain organized customer and order records while protecting confidential information.
- Communicate effectively with customers, sales representatives, vendors, and internal departments to resolve order issues.
- Meet productivity and accuracy standards while managing multiple orders and priorities in a fast-paced environment.
Returns Clerk
WALKENHORST'S
Sparks, NV
05.2025 - 07.2026
- Process customer returns, exchanges, and refunds accurately and efficiently according to company policies.
- Inspect returned merchandise for damage, defects, missing components, and eligibility for return.
- Enter return information, product details, quantities, and customer data into company systems.
- Coordinate with warehouse, shipping, customer service, and sales departments to resolve return-related issues.
- Verify returned products against invoices, packing slips, purchase orders, and customer records.
- Maintain organized records of returned merchandise and ensure items are properly routed for restocking, repair, or disposal.
- Handle a high volume of transactions while maintaining accuracy, efficiency, and attention to detail.
- Assist with general clerical and administrative duties as needed.
Before and After School Care Assistant
Boys and Girls Club
Sparks, NV
01.2025 - 04.2025
- Supervised and monitored children before and after school to ensure a safe, positive, and welcoming environment.
- Assisted with homework, reading, educational activities, arts and crafts, and age-appropriate learning activities.
- Planned and facilitated recreational games, group activities, and enrichment programs.
- Maintained accurate attendance records and monitored student arrivals and departures.
- Communicated professionally with parents, guardians, teachers, and program staff regarding student needs and activities.
- Encouraged positive behavior, teamwork, cooperation, and respectful interactions among students.
- Followed program policies and safety procedures to maintain a secure environment.
- Helped resolve conflicts between students using positive guidance and age-appropriate behavior management techniques.
- Assisted with opening and closing duties, including preparing activity areas and cleaning up after the program.
Warehouse Associate
Imperial Supplies LLC, Segment - W. W. Grainger
Reno, Nevada
12.2021 - 11.2024
- ● Picked products accurately from warehouse shelves based on customer orders and packing lists.
- Packed, labeled, and prepared orders for shipment while ensuring items were secure and properly protected.
- Verified product quantities, descriptions, and order details to minimize errors.
- Used handheld scanners, inventory systems, and other warehouse equipment to process orders.
- Inspected products for damage or defects before packing and shipping.
- Organized inventory and maintained clean, safe, and efficient work areas.
- Loaded and unloaded shipments while following proper lifting and safety procedures.
- Assisted with receiving, stocking, and replenishing inventory.
- Met daily productivity and accuracy goals in a fast-paced warehouse environment
Education
Reed High School
Sparks, NVSkills
- Order processing
- Inventory management
- Data entry
- Customer service
- Fast learner
- Dependable
- Multi-Tasker
Timeline
Order Entry Clerk
Walkenhorsts
07.2026 - Current
Returns Clerk
WALKENHORST'S
05.2025 - 07.2026
Before and After School Care Assistant
Boys and Girls Club
01.2025 - 04.2025
Warehouse Associate
Imperial Supplies LLC, Segment - W. W. Grainger
12.2021 - 11.2024
Reed High School