Jasmine Grandberry
Memphis,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Cashier
Zaxbys
6676 Getwell Road
01.2025 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Chick-fil-A
2491 Winchester Road
02.2023 - 09.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Merchandise Associate
Walmart
6811 Southcrest Pkwy
04.2021 - 01.2023
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Displayed products attractively to enhance visibility.
Retail Associate
The Fresh Market
9375 Poplar Avenue
09.2021 - 12.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Merchandise restocking
- POS system operations
- Attention to detail
- Product recommendations
Timeline
Cashier
Zaxbys
01.2025 - 05.2025
Cashier
Chick-fil-A
02.2023 - 09.2024
Retail Associate
The Fresh Market
09.2021 - 12.2022
Merchandise Associate
Walmart
04.2021 - 01.2023